Emergency Services/Crisis Centers


Provide emergency screenings and placement for individuals in mental health and or substance use emergencies. If you cannot get to the location you may be seen by mobile team at home or in the community. Services are 24/7 and go by what area you are located in. Statewide ESP 877-382-1609


North County towns include (Ashburnham, Ashby, Ayer, Barre, Berlin, Bolton, Clinton, Fitchburg, Gardner, Groton, Hardwick, Harvard, Hubbardston, Lancaster, Leominster, Lunenburg, New Braintree, Oakham, Pepperell, Princeton, Rutland, Shirley, Sterling, Templeton, Townsend, Westminster, Winchendon)
ESP Provider: Community HealthLink Inc.
24 Hour access number: 800-977-5555
Sites are located in Leominster, Gardner

South County towns include (Bellingham, Blackstone, Brimfield, Brookfield, Charlton, Douglas, Dudley, East Brookfield, Franklin, Holland, Hopedale, Medway, Mendon, Milford, Millville, Northbridge, North Brookfield, Oxford, Southbridge, Sturbridge, Sutton, Upton, Uxbridge, Wales, Warren, Webster, West Brookfield)
ESP Provider: Riverside Community Care
24 Hour access number: 800-294-4665
Sites are located in Hopedale, Upton, Southbridge

Worcester County towns include (Auburn, Boylston, Grafton, Holden, Leicester, Milbury, Paxton, Shrewsbury, Spencer, West Boylston, Worcester)
ESP Provider: UMass Memorial Medical Center
24 Hour access number: 866-549-2142
Sites are located in Worcester

Southern Pioneer Valley towns include (Agawam, Belchertown, Blandford, Bondsville, Chester, Chicopee, East Longmeadow, Granby, Hampden, Holyoke, Huntington, Indian Orchard, Longmeadow, Ludlow, Monson, Montgomery, Palmer, Russell, South Hadley, Southampton, Southwick, Springfield, Thorndike, Three Rivers, Tolland, Ware, Westfield, West Springfield, Wilbraham)
ESP Provider: Behavioral Health Network
24 Hour access number: 800-437-5922
Sites are located in Holyoke, Springfield, Westfield

Northampton towns include (Amherst, Chesterfield, Cummington, Easthampton, Florence, Goshen, Hadley, Middlefield, Northampton, Pelham, Plainfield, Westhampton, Williamsburg, Worthington)
ESP Provider: Clinical and Support Options
24 Hour access number: 800-322-0424
Sites are located in Florence